K comes in to Customer Services this morning to report the keys to his expensive car missing. When he comes back a couple of hours later, they've been brought in by someone. He asks us to hold on to them for him to pick up at the end of the day, because he's more than likely just to lose them again otherwise.
Later that afternoon he returns.
J: "Hi there, how are you?"
K: "My name's K, I've lost my car keys."
J: "Oh, that's right, yes, we've got them here for you."
K: "No, no, I know about them. I've lost the other set too."
J: "Ah, ok, well if you leave us your mobile number, we can get in touch if they turn up."
K: "I'd love to, but I actually lost my phone up here last month. If you look in your folder the form's in there. I'll just pop in in a wee bit to see if they've been handed in."
When he comes back later, the second set of keys, incredibly, has turned up. K is not as overjoyed as might be expected - his car is almost out of petrol and he's now also lost his only bank card, so has no money to fill up his tank.
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